Order Cancellation

An order may be cancelled in the following cases:

• Before the order is complete, during the online order placement, you may remove product quantities from your basket by pressing the delete button.
• If the online order has been completed, but the product has not yet been invoiced/sent, you may contact our Customer Support Center at support@terminalxonline.gr and we shall undertake the cancellation of your order. 
• In case where your order has already been invoiced, but you have not yet received it and you wish it is cancelled, immediately contact our Customer Support Center at +30 6983694269 or at support@terminalxonline.gr and provide your order details. We shall immediately inform you about all your options. 
• Once part of the order is received and you do not want the remaining order to be sent, please contact our Customer Support Center at +30 6983694269 or at support@terminalxonline.gr and explain the reason why you wish the remaining order to be cancelled. We shall immediately inform you about all your options.